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Quality Consulting and Support in Senegal

The QSE consultants in our ZEN CERTIF network provide quality consulting services in Senegal to support the implementation of Quality Management Systems (QMS). Quality consulting in Senegal is based on standards such as:

  • ISO 9001
  • ISO 14001
  • ISO 45001
  • ISO 26000, social responsibility of organisations
  • ISO 50001

ZEN CERTIF SENEGAL

ZEN CERTIF is an ISO standards support network. We are present with our clients across the whole of France as well as internationally, in West Africa and primarily in Senegal. Our ISO standards consulting services in Senegal help you with:

  • Internal auditor training,
  • Quality - Safety - Environment manager training,
  • Sustainable development manager training,
  • Your certification project(s),
  • Transition to new versions of standards,
  • Deployment of the Management System according to your framework,
  • Mock audit conduct,
  • Operational excellence projects,
  • Operational support,
  • Continuous improvement,
  • QSE diagnostics,
  • Internal audits, …

Our ISO standards consulting in Senegal also supports you throughout the management system lifecycle:

Our Expertise

Our ICA-certified consultants (Quality-Safety-Environment and Sustainable Development / CSR) have significant expertise in consulting for Senegalese businesses. We have more than 10 years of experience in consulting in Senegal conducting audits, supporting certification according to clients’ frameworks. Our support and consulting in Senegal is carried out by qualified auditors authorised to deliver certifications (ICA & IRCA Auditors) with certification bodies (AFNOR CERTIFICATION, Bureau Veritas, DNV …). They are specialists in sectors, trades, fields of activity, and supply chains.

These multi-competencies enable mastery of standards, certifier expectations, and supply chains or trades to guarantee the success of your Quality-Safety-Environment and Sustainable Development / CSR approach, supported by our Quality consulting in Senegal.

QUALITY-SAFETY-ENVIRONMENT AND SUSTAINABLE DEVELOPMENT / CSR SUPPORT

According to the requirements of each sector, it becomes necessary and sometimes essential to organise activity in compliance with applicable standards and regulations, with or without a certification objective.

ISO standards apply to all types of organisations that must demonstrate their ability to consistently provide a product compliant with customer requirements and applicable legal and regulatory requirements. The standard also aims to increase customer satisfaction through effective application of the system.

To this may sometimes be added many other standards, as well as customer specifications.

Objective

Starting from the observation that a large proportion of organisations do not have the time or specialised skills in-house in the quality domain, Zen Certif offers its clients a support service for implementing these various standards.

An ICA-certified consultant, supported by a team of experts, visits your site on a regular basis, throughout Senegal to:

  • Conduct internal audits,

  • Support subsidiaries,

  • Assess the organisation’s maturity in management matters with regard to the standards or specifications you wish to implement and comply with,

  • Develop an action plan based on the organisation’s resources and objectives,

  • Advise on implementing the management system,

  • Adapt the formalisation approach to the organisation’s tools: document management tools such as EDM, integrated management systems such as ERP or MRPII, websites, …

  • Monitor the certification project: progress of actions, follow-up audits.

In our practice, consulting and support in Senegal comprise 4 main pillars:

Translate

We help our clients understand the sometimes obscure vocabulary of standards, and make it their own. SMEs and micro-businesses embarking on certification do not always have the internal resources and skills needed for this understanding. This is an essential part of our mission.

Explain

It is not always straightforward to understand how to integrate an ISO approach into one’s activities, or to know whether existing practices meet an auditor’s expectations. ZEN CERTIF supports its clients through its listening skills and pedagogical approach to explain and train in the progress-driven approach. Our support often brings management and staff a new perspective on their activity. Our aim is to help management take ownership of the ISO approach and make it a lever for their business strategy.

Guide

Implementing tools according to genuine needs, proven practices, and making them work — this is also an essential aspect of our consulting missions. We draw on our knowledge of management tools and our experience with similar organisations to advise our clients as effectively as possible. Our regular meetings allow the approach to be progressively deployed in reality, and we intervene when necessary to complement and answer questions.

Adjust

When necessary, we intervene to alert, modify, and evolve tools, practices, and procedures to ensure the approach functions optimally.

ZEN CERTIF can offer complementary services to deploy your approach:

  • Internal audit,
  • Training,
  • Seminar organisation.