Qualiopi certification has become essential for training organisations wishing to access public and pooled funding. But where do you start? This guide walks you through step by step.

1. Understanding the stakes

Since 1 January 2022, Qualiopi certification is mandatory for all providers of training, skills assessments, VAE (validation of acquired experience) and apprenticeships wishing to benefit from public or pooled funds.

2. Conduct an initial diagnostic

Before getting started, assess your current level of compliance against the 7 criteria and 32 indicators of the National Quality Framework (RNQ):

  • Criterion 1: Public information conditions
  • Criterion 2: Precise identification of objectives and adaptation of services
  • Criterion 3: Adaptation to target audiences
  • Criterion 4: Adequacy of teaching, technical and supervisory resources
  • Criterion 5: Qualification and skills development of staff
  • Criterion 6: Integration in the professional environment
  • Criterion 7: Collection and consideration of feedback and complaints

3. Prepare your documentation

Documentary preparation is a crucial step. You will need to compile:

  • Your documented processes (reception, monitoring, assessment)
  • Your performance indicators and dashboards
  • Your evidence of compliance for each indicator
  • Your continuous improvement plan

4. Choose your certification body

Select a body accredited by COFRAC. Compare rates, timescales and audit procedures. Among the recognised bodies: AFNOR, APAVE, Bureau Veritas, LRQA, Socotec.

5. The initial audit

The audit generally takes place over 1 to 2 days depending on the size of your organisation. The auditor will verify:

  • The conformity of your processes against the 32 indicators
  • Tangible evidence of implementation
  • Management’s commitment to the quality approach

6. After certification

Certification is valid for 3 years. A surveillance audit is scheduled between the 14th and 22nd month. Use this period to:

  • Maintain your quality system
  • Collect feedback
  • Continuously improve your processes

Conclusion

Qualiopi certification is an investment in the quality of your training. Support from a specialist consultant can considerably facilitate the process and increase your chances of success from the first audit.

Need personalised support? Contact us for a free diagnostic.